I confess, I love electronic toys. A couple of years ago I purchased a Palm Treo 650. I was looking forward to dumping my cell phone and using my new PDA as a phone/camera/organizer/email all-in-one tool. It didn't work!! Anytime I left the phone turned on, it froze and had to be reset. I had it replaced once and it still didn't work. I am a bad consumer - I hate spending hours on the phone with a tech support person who doesn't speak English as a first language, and who is convinced I am an idiot. Convincing them to replace the phone once was enough. I gave up and bought a cheap cell phone and waited until the next Palm Treo was announced for Cincular.
The Palm Treo 680 has just been released and IT WORKS!! I love my new Cingular Treo 680. I leave the phone on all day and it doesn't freeze! Love it, love it, love it. Of course, it's not perfect. The selection button inside the up/down/left/right control is too small for my thumb. When I turned it on and pressed the selection button to select English as my language I mistakenly pressed the down control and select at the same time and selected Spanish as my language. I don't speak Spanish, much as I would like to.
Which brings me to... the instructions for doing a hard reset to restore the factory defaults are not in the booklet that comes with the phone. You have to search, and I mean search, for hard reset instructions on line. I finally found them, but have forgotten where now.
The keyboard is fine. I like everything else about the hardware and the software applications. Well... I would like the list of missed calls to be the default list of phone calls, but I can't figure out how to do that yet (or ever?). And the battery life is less than the 650, but good enough for my low-minute usage.
I give the Treo 680 4 1/2 out of 5 stars. Compared to my dysfunctional 650, it's a dream.